Privacy Policy
DealPacket ("we", "us", or "our") operates https://dealpacket.io (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information We Collect
Personal Information
When you use our Service, we may collect the following information:
- Account Information: Email address, name, and authentication credentials
- Deal Data: Investment thesis profiles, uploaded documents, generated memos, and screening history
- Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data
- Cookies: Session cookies to maintain your login state and analytics cookies to improve our Service
How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information to improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To send you deal packets and screening results you've requested
Data Processing and AI
When you upload deal documents or create investment memos:
- Your documents are processed using AI models (OpenAI GPT-4) to extract deal information and generate structured analysis
- Document content is sent to third-party AI providers for processing but is not used to train their models
- Generated memos and extracted data are stored in our secure database
- We do not share your deal information with other users or third parties
Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Data Security
The security of your data is important to us. We use industry-standard encryption and security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
To exercise these rights, please contact us at support@dealpacket.io.
Third-Party Services
Our Service uses the following third-party services:
- OpenAI: For AI-powered deal analysis and memo generation
- Polsia Analytics: For usage analytics and service improvement
- SendGrid: For email delivery
These services may collect information used to identify you. Please review their respective privacy policies.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@dealpacket.io
- By visiting this page: /contact